We provide full, online support and welcome both your questions and requests. Please submit issues and bug reports – or feedback and suggestions – by using our Support Page. You can also email us directly at firstname.lastname@example.org
No. We don’t have any contracts or hidden fees for the subscription plans you take.
We accept VISA, MasterCard, and American Express. We don’t store cardholder information on our servers. All payments are encrypted and securely processed by Paypal.
We understand the sensitive and proprietary nature of the projects that our customers create. As a result, we encrypt all our communication through SSL. All data is stored securely, and backed up regularly in multiple geographic locations.
If you are interested in on-premise deployments, behind-the-firewall instances, or private network installations, contact us directly at email@example.com
If you are an NGO, non-profit, or educational organization, just drop us an email at firstname.lastname@example.org and we can provide you with a no-cost Premium Account. And, since Tripod was built on components created by the open-source community, we are happy to support open-source projects as well.
Tripod works with Chrome 16+, Firefox 10+, Safari 5+, Opera 15+.